Privacy Policy

Who we are

Pet First Days is a brand operated by Digitcom, a Croatian sole proprietorship. We publish educational content, practical guides and product recommendations for new puppy and kitten owners. For privacy questions or requests, contact hello@petfirstdays.com.

Information we may process

If you email us, we receive the information you choose to provide, such as your name, email address and message. Our hosting provider may also process limited technical information needed to deliver and protect the website, including an IP address, browser type, device information, requested pages, timestamps and security logs.

Pet First Days does not currently offer user accounts or collect payment details directly through this website.

How we use information

We use information to respond to messages, operate and secure the website, diagnose technical problems, prevent misuse and meet legal obligations. Where applicable, our legal bases include responding to your request, our legitimate interest in running a safe website and compliance with law.

Amazon affiliate links and third parties

Some links take you to Amazon or another third-party website. When you follow an affiliate link, the third party may use cookies or similar technologies to recognise the referral, process your visit and measure a qualifying purchase. Pet First Days may receive a commission, but we do not receive your Amazon account credentials or payment card details.

Third-party websites control their own data practices. Please read their privacy and cookie notices before providing personal information.

Cookies and analytics

Essential technical storage may be used by our hosting provider for security and site delivery. With your permission, Pet First Days uses Google Analytics 4 to understand visits and which guides are most useful. Analytics loads only after you select “Accept analytics.” You can reject it without affecting the website and change your choice at any time through the “Cookie settings” button. Amazon and other external services may set cookies after you follow their links.

Sharing and international processing

Information may be processed by service providers that help us host, secure and maintain the website or deliver email. Some providers may process data outside your country. Where required, appropriate safeguards are used for international transfers. We do not sell personal information.

How long we keep information

We keep correspondence only as long as reasonably needed to answer the request, maintain necessary records or meet legal obligations. Technical and security logs are retained according to the hosting provider’s operational and security schedules.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing of your personal information, and to request data portability. You may also complain to your local data protection authority. To make a request, email hello@petfirstdays.com. We may need to verify your identity before completing a request.

Children’s privacy

The website is written for pet owners and is not intended to collect personal information from children. If you believe a child has sent us personal information, contact us so we can review and remove it where appropriate.

Changes to this policy

We may update this policy when the website, our services or applicable requirements change. The latest version will always appear on this page with its revision date.